Our Shipping Policy

All orders from incognidor.com are processed and shipped within 1-3 business days (excluding items on backorder, made-to-order items, and custom-made items). Orders placed on weekends or holidays will be processed the following business day. For excluded items, individual shipping timelines will be agreed upon.

Summary of your purchase, scheduled date of delivery, and the tracking number of your shipment will be provided to you in a confirmation email once we have dispatched your order.

Product(s) are shipped using FedEx, DHL, Emirates Post, and other providers from Dubai, UAE. You will be able to track your order on their website using the tracking number you receive in the confirmation email.

Delivery should take 3-7 days domestic, 7-21 days internationally, unforeseen circumstances, notwithstanding.

International orders may incur import duties and taxes from local customs agencies. These agencies may also delay orders. We have no control over these agencies or the fees and taxes they charge. Deliveries within the UAE will not be subject to customs charges.

If you have purchased multiple items that are likely to be shipped at different intervals in time, then you will be notified when shipping each product.

We ship worldwide except for a handful of high-risk countries, including but not limited to Afghanistan, Cuba, Iran, Qatar, Russia, Yemen.

We do not ship to P.O.Boxes.

If you have an urgent order requirement or any questions or concerns, please contact us at hello@incognidor.com so we can accommodate you.

Please click here to download our Shipping Policy in pdf format.

Our Shipping Rates